Returns & Exchanges

At Camel Outdoor, we want you to be fully equipped for your next adventure, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn apparel and gear. If your purchase doesn't meet your expectations for fit or performance, we are committed to making it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the gear is clean and in sellable condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.